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Shipping & Returns

www.lithlight.com offers you the next options for delivering the products you ordered:

- For European countries we will ship your order with DPD Express door-to-door delivery ( 2-5 days delivery time across Europe, tracking numbers provided)

- For USA, Canada, Africa, Australia and other territories we will ship your order with EMS Registered Airmail ( 5-10 days delivery time worldwide, tracking numbers provided ).

Before delivering, one of our technicians ensures that the next to be delivered product is functioning in the normal parameters, then he seals the package. When it reaches the destination, if you have doubts regarding the integrity of the package we recommend you check it in the presence of the carrier. In case you notice problems regarding the package contain, refuse receiving the order and contact us by phone or e-mail us. If in the 7 days after receiving the package you identify product malfunctions, we invite you to return it for repairing/replacing the product.

 

returning and warranty process:

To return a product for warranty please contact us at unolita@unolita.lt and let us know what problem you encounted with our product. We will give you all the coordinates to return the products to us. Please note that shipping costs for returning the product(s) to us are supported by the sender (client). We will support shipping costs for returning the repaired/replaced product(s) back to client.

 

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